You are viewing this site in staging mode. Click in this bar to return to normal site.

Privacy Policy

When you request information from the Trust or sign up to any of our services we may obtain personal information about you. This Policy explains how we look after that information and what we do with it.

Personal information – your explicit consent is needed to hold it and use it

We have a legal duty under the Data Protection Act 2018 to prevent your information being misused or used in anyway without your consent. We must also ensure that the personal data we hold about you is accurate, adequate, relevant and not excessive.

Personal information you may be asked to give includes:

  • Contact details: names, addresses, telephone numbers, email addresses,
  • Personal details: date of birth, employment, qualifications, location of practice; gender;
  • Sensitive personal details: this is information that we may ask to ensure we provide service on a fair and equal basis - such as race, belief, sexuality or disability. Where you provide these details, we will store them separately from other personal data unless we have your consent to do otherwise.
  • Financial Information: e.g. Bank details/ card details. We don’t usually collect this information but if we do we will set out clearly how we will store it and use it.

Normally, the only personal information we hold has been provided by you and we have gained your consent to use it for specific purposes. Each time we ask for your personal data we will explain the purposes the personal information will be used for and you will be asked to give explicit consent for this. We won’t use it for other purposes unless we specifically ask you to give further consent. If you are 16 years or under we will ask the person who has parental authority to give consent. Whenever we collect information from you, we will make it clear which personal information is essential in order to provide you with a service or respond to your request. You do not have to provide us with any additional personal information unless you choose to.


We will store your personal information securely online or in paper-based files. However, the Internet is a global environment. This means where data is stored online it may be transferred outside the European Economic Area but we will work to ensure that information is held securely to high privacy standards and appropriate security software is operating to minimise risk.

Sharing your personal information

If you have signed up to a service we may also need to pass your details to professionals or contractors who may not work directly for the Trust, but who are help to provide or evaluate the service we are offering. We will let you know if this is the case, usually by making this clear in the Data Protection (privacy) Agreement you sign up to when giving your personal information. We will ensure they have been appropriately trained and are committed to maintaining privacy. We will never sell to pass on your personal information to anyone else unless we have your specific consent to do so.

We may also want to contact you in future to tell you about other services we provide or to keep you informed of what we are doing or to suggest ways in which you might like to support the Trust. We will only do this where you have consented to be contacted in this way.

We will keep your personal information as long as it needed to provide a service, to meet legal and public duty requirements and then we will arrange to have it confidentially disposed of. 

Your Rights

You have the following rights to (subject to any legal or public duty we have or legal defence we need):

  • Give informed consent – we will not assume that you have consented to your information being used;
  • Withdraw your consent for us to hold the information;
  • ‘Be forgotten’ and your personal information erased from out records (right of erasure);
  • For the information we hold to be accurate but we need your help in doing this – by letting us know if your personal information has changed;
  • Have personal data transferred to another data controller (data portability) when you ask for this to be done;
  • Find out how your personal information is being held and used;
  • Have access to a copy of your personal data and other supplementary information we hold about you held by the Trust;
  • Object to processing that is likely to cause or is causing damage or distress;
  • Prevent any processing your personal information for direct marketing;
  • Object to decisions being taken by automated means;
  • Be notified if the privacy of your personal data is breached with in 72 hours of the Trust becoming area of this
  • In certain circumstances to have inaccurate personal data rectified, blocked, erased or destroyed; and
  • Claim compensation for damages caused by a breach of data protection law.

If make any request about your personal information we will ask for proof of identity to ensure it not a request from another person.

To find out more about these rights or to ask for them to be implemented please contact to the Chair of the Trust, at the address below.

We aim to respond to you requests promptly and, always within 28 days.

Address: McTimoney Trust, 26 Wake Green Road, Moseley, Birmingham B13 9PA

Telephone number: 0845 539 0092 Email address:

Information gathered through our Website - Privacy Policy

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s drive. Once you agree, the file is added and the cookie helps us analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy Policy. You should exercise caution and look at the privacy Policy applicable to the website in question.